In a dine in restaurant, where customers walk to a register to pay, businesses owners, managers, and cashiers depend on simplicity of the checkout process to keep they line of paying customers short and happy. Even one additional function for the cashier is considered a nuisance. Because A. it confuses the employee, B. it can annoy a customer, and C. it takes more time. Business owners have been quick to let us know this. But we have been just as quick in the fix.
Agility - Quick Feet
Being agile means being sensitive, adaptive, lean, fast, and iterative. Nowadays, a business needs to be agile, IN BOTH day to day operations and in planning future endeavors.
Day-to-day op's
Learning and understanding what our merchants like and dislike about a product is only part of the game. Quickly taking action to incorporate those changes is the other. To make the most of what you have, you must make the quick changes, and to slowly optimize. The business owner comments above, have been reviewed, and long term fixes have already been added to our product. Biz owners now know this. This makes the ribosomes happy.
Future
Software must be packaged so that an entire product can be quickly modified to respond to market opportunities. The business as a whole,must be packaged the same way. Especially in the start up biz world, where opportunities can pop out of nowhere and disappear just as quick. We go through day-to-day op's, we put out fires, make changes, and work towards our long term goals. BUT its important to always keep in mind that you do not want to get your foot stuck in the mud and then decide that you have to change direction...
... because something better than you can imagine is always right around the corner, you just need to see it, change direction, and head that way.
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